Privacy Policy
Effective date: April 3, 2023
Introduction
Era Social ("We", "Us", or "Our") operates as a subscription-based platform selling customizable templates and offering custom content creation services. This Privacy Policy outlines how We collect, use, and protect your personal information when you access and use our services through [erasocial.co] ("the Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
Information We Collect
When you create an account on our Website, we collect the following personal information:
- Name
- Email address
- Payment information
- Password
This information is collected during account registration and is necessary to provide you with our services.
How we use your Information
We use the personal information we collect to:
- Provide and manage your subscription to our platform.
- Facilitate custom content creation and delivery.
- Process payments securely via third-party providers.
- Send important notifications, including updates to our terms, services, and policies.
- Improve the performance of our services, enhance user experience, and analyze usage trends.
- Enhance our security measures and prevent fraud.
Third-Party Sharing
We share your information with the following third-party service providers:
- Stripe: Used for secure payment processing.
- MemberStack: Used for managing user subscriptions and access to our services.
These third-party providers have access to your personal data only to perform their functions and are contractually obligated to protect your information in accordance with industry standards.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor user activity and improve our services. These technologies help us analyze traffic, personalize ads, and provide a better user experience.
User Rights
You have the right to access, update, or delete your personal information at any time. If you wish to review or change your account details, you can do so by logging into your account settings. If you would like your account and data deleted, you can request this by contacting us at erasocialmgt@gmail.com.
Date Retention
We retain your personal information as long as your account is active. Once you deactivate your account, we will delete your data from our systems. However, we may retain some information as necessary to comply with legal obligations or resolve disputes.
Security Measures
We implement industry-standard security measures to protect your personal information. However, please be aware that no system can be completely secure, and we cannot guarantee the absolute security of your data.
Policy Changes
From time to time, we may update this Privacy Policy to reflect changes in our services or legal requirements. If we make significant changes, we will notify you by email. Continued use of our services after any updates signifies your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at erasocialmgt@gmail.com